Contact

Direct channel for onboarding, technical support, and security questions.

Target response time: < 24 business hours

Discord support

Primary channel for plugin setup, permissions, onboarding, and incidents.

Open BanLookup Discord

Service status

Track incidents, maintenance, and platform availability.

Open status page

Before contacting support

  • - Plugin version in use
  • - Output of /blp status
  • - Exact error message (copy/paste)
  • - Impacted server name